Disney Plus Out Of Sync: 5 Reasons & Fixes

Are you experiencing the frustration of Disney Plus audio being out of sync during your favorite movie or show? Fear not, as I’m here to unravel the mystery behind this annoyance. In this guide, we’ll delve into Five common reasons for this issue, offering straightforward fixes to restore harmony to your streaming experience. 

Say goodbye to out-of-sync audio and hello to uninterrupted Disney magic. Let’s troubleshoot and get back to enjoying your favorite shows hassle-free!

Also Read: ESPN Sound Not Working

Reason 1 – Buffering Issues

Are you experiencing Disney Plus audio out of sync? It might be due to buffering problems with the app on your device. Before your video starts, Disney Plus must download a certain amount of data. For optimal streaming, you’ll need at least 25Mbps for 4K or 5Mbps for high definition. 

If the app struggles to fetch this data, your video will buffer, causing audio sync issues. Slow network speeds, weak Wi-Fi signals, or too many devices on the network can contribute to this frustrating lag.

Reason 2. Device issue

If Disney Plus is out of sync, it could be due to problems with the device you’re using:

Reason 3. Disney Plus app outage

Are you experiencing Disney Plus audio sync problems? It could be due to a service interruption. When the Disney Plus service is down, the app struggles to load content and keep audio synchronized in real time. Even if it’s not fully down, planned maintenance on Disney’s servers can still disrupt your access. 

Reason 4. Outdated app

Are you noticing latency issues while using Disney Plus? It might be due to using an outdated version of the app. When a newer version is available, sticking to the old one can lead to performance problems and impact your viewing experience negatively. 

Reason 5. Content issue

Encountering audio problems with a particular program or movie on Disney Plus? It could be due to a software malfunction specific to that content. This internal issue within the streaming service affects the audio synchronization of that particular program or movie. 

To diagnose this problem, check if other media options play without any sound or video matching issues. If everything else works fine, you can pinpoint the error to that specific program or movie, indicating a problem with its content.

Fix 1. Prevent Buffering

To tackle the audio sync issue on Disney Plus, try preventing buffering by following these steps. First, when you select a program or movie, immediately hit ‘pause’ and allow the software to download the necessary data. This ensures smooth streaming without interruptions. 

If this doesn’t work, you can refresh your internet connection by resetting your network:

Step 1: Turn off your modem and unplug it.

Step 2: Leave it unplugged for 2-3 minutes.

Step 3: Reconnect your router and turn it back on.

This simple reset can improve your network speeds, potentially resolving the audio sync problem on Disney Plus.

Fix 2. Use the Rewind button

If you notice audio lag after pausing your show on Disney Plus, try this simple fix. If you’re using the service on a smart TV, push the rewind button once to eliminate the audio delay. Additionally, you can try power cycling your TV:

TIP: Unplug your TV from its power source for around 30 seconds before plugging it back in. Then, stream Disney Plus and check whether the problem is fixed. This quick reset can often resolve audio sync issues on smart TVs.

Fix 3. Check your device

Experiencing audio sync issues on Disney Plus? Your device could be the culprit. Here’s a simple way to troubleshoot:

Try accessing the streaming service on a different platform, like a smartphone or tablet.

If there’s no delay on the alternate device, it confirms the issue is with your original device.

To address this, consider running a diagnostic or performing a reset on your device. This can often resolve any underlying issues causing the audio to be out of sync. By identifying and resolving the problem, you can restore seamless audio-visual synchronization on Disney Plus.

Fix 4. Reset streaming device

Struggling with audio-video sync on Disney Plus? Resetting your device can often do the trick. Here’s how:

If you’re using a streaming stick, remove it from your TV and then reinsert it.

For other devices, simply switch them off and then power them back on after a few seconds.

Once your device has reconnected, try playing a program on Disney Plus again.

Refreshing the connection in this way can help sync up the audio and video, providing a smoother viewing experience.

Fix 5. Update the Disney Plus app

Ensure your Disney Plus app stays up-to-date for optimal performance. Here’s how:

Check if ‘Automatic updates’ are enabled on your TV to ensure the Disney Plus app updates automatically.

If this setting isn’t active, manually check for updates by accessing the TV’s app store.

Select ‘Update’ and then choose ‘Auto-Updates’ to enable automatic updates for the Disney Plus app.

Keeping the app updated ensures you have access to the latest features and fixes any potential bugs, improving your overall streaming experience on Disney Plus.

Fix 6. Check other content

If you’re experiencing sound lag on Disney Plus, follow these steps:

If you’re using Disney Plus on your PlayStation 4 or 5 and notice audio sync issues, it might be due to a faulty HDMI cable or port. Even if your TV displays high-resolution video, a damaged cable or port can lead to audio being out of sync. To fix this, try checking and replacing the HDMI cable or port to ensure both audio and video sync up properly while streaming Disney Plus on your PS4 or PS5.

Solution 1. Change the PS5 audio setting

You can choose your preferred audio setting, but selecting ‘AV Amplifier’ has been reported to resolve audio lagging issues.

Solution 2. Change screen resolution

To adjust the screen resolution on PS5:

While PS5 usually selects the best resolution automatically, opting for a lower option can resolve audio lags.

If the audio delay persists:

We trust this guide has aided in resolving the audio latency issue on your Disney Plus app. Understanding the root causes empowers you to prevent future occurrences. However, if the problem persists, contacting Disney Plus directly is recommended. Additionally, check your device for potential hardware issues. 

By implementing these fixes and seeking assistance when needed, you can enjoy uninterrupted streaming and ensure a seamless Disney Plus experience for all your viewing pleasures.